There are times in any business when you need a partner on your side to represent the quality of the product you are manufacturing and supplying to your customer. We can protect your reputation and profits with our cost-effective Customer Liaison Service.
We visit your customer, represent you and take care of all quality problems at your customer’s plants. Before, during and after the visit we will contact you to give you up-to-date information regarding any situations that might have come up. This can cost far less than you might expect, given the expenses of airfare, hotels, car rentals, meals and the never thought about “time away from the office.”
When you have to assign someone to visit a customer to investigate a quality issue, who takes their place at the office? Wouldn’t their time be better spent trying to resolve the issue before any more suspect product leaves your dock?
I have used Superior Quality for a number of years now. Kelly and his company have always made my job much easier. They come in and take care of the whole job from start to finish without the need to manage. Kelly and his team have a very good eye for quality and are very dependable he can be called at any time and will be there to make sure not to shut the customer down. His company made such a mark in the company that I worked for that when we transferred to North Carolina we requested Kelly to set up an office in North Carolina which he did and has made a good name for himself and his company there as in Michigan. Kelly has the ability to think out of the box and help come up with many cost-effective and quality ways to get the job done. I have since moved to Georgia and would like to see Kelly set up another office there. I would recommend Kelly and any of his team for any quality needs.
Sr. Supplier Quality Engineer Georgia
I would like to take an opportunity to offer a formal recommendation for Superior Quality, Inc. As a Supplier Development Engineer working for a Tier 1 automotive supplier, I have known the President of the company, Kelly Conley for approximately two years. I feel that his associates perform extremely well when we needed them to sort the product. The information they gathered and provided was easy to understand and readily available, and their pricing is very competitive.”
Quality Engineer Georgia
I am the Quality Manager for a leading producer of welded steel tubing. I have used Superior Quality’s service for several years and have had nothing but positive results! SQI has been tasked with some pretty big jobs with little to NO notice and has performed outstandingly on all occasions. SQI has and always will be our first choice.
Quality Manager Ohio
Superior Quality provides a great service wherever needed. They have effectively worked for us at our customer’s facility as well as we have brought them into our own facility in Pennsylvania where they have provided an effective third-party inspection. The team at Superior Quality always provides good solutions while maximizing value for the service provided.
Quality Manager Pennsylvania
I’ve worked with Kelly for many years, and he is very professional. He is detail-oriented and sets high expectations for his staff. He understands what needs to be accomplished ensures that the jobs are done to my expectations and on time, many times, jumping through hoops to meet our schedules.
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